89 Northfield Broadway, Edinburgh EH8 7RX, UK – 0131 657 5444
Just recently moved to the area, and was fairly ominous about registering at the practice after reading alot of reviews but I can honestly say from my first encounter the staff receptionist included were all very polite and extremely helpful. I wanted to make an appointment after registering but was informed it takes two days to be registered. After explaining the situation the receptionist very kindly said she would get me registered so I could make an appointment the following day. The next day my appointment was made without fuss and I was seen by a very professional doctor.
I have been with this surgery all my life, almost 34 years. The original old doctors were amazing but they have now all retired or left. There are a couple of doctors there who are very helpful but like other reviews have said, the receptionists let the place down. They sound aggressive over the phone, answer you back face to face when I was nothing but polite. No need for this. Asking simple questions seem like an inconvenience. I have waited an hour and a half past my appointment time to find the receptionist hadn't marked me as waiting. This has happened twice that i can think of. I don't think I've ever been taken on time. 30 mins plus past your appointment time is normal but don't dare be 1 min late or the aggressive receptionist will have something to say! If the receptionists were as they should be then i would have gave 4 stars but i have instead given a generous 3 stars
10 Marmion Cres, Edinburgh EH16 5QU, UK – 0131 666 2121
always lovely. super doctors
132 Mountcastle Dr S, Edinburgh EH15 3LL, UK – 0131 549 7300
Excellent practice. In my experience the doctors show a genuine personal interest in patients. Caring nurses and very pleasant staff.
I can honestly say the treatment I have had from the Dr's in this surgery as been the best.All the staff from the receptionists, the nurses and the community nurses has been 10 out 10, I have had a few medical issues from 2012 which included a few hospital admissions, dressings ect with the nurse and for the last few years the district nurses. .At one point I was housebound for quite a while. With the support of my Dr and the district nurses I am getting out with family and friends again , my health is better and I can't express enough the outstanding care I have had. I have to say a special thanks to Dr Cameron and the district nurses . I would not be where I am today without them